Micro Center is a leading technology retailer known for its hands-on, build-your-own PC experience. With busy stores, high-value technology products, point-of-sale systems, customer demonstrations, and in-store service departments all relying on dependable connectivity, Micro Center needed a more standardised network platform that could support consistent performance across its retail estate.
Micro Center’s stores had previously used a mix of networking solutions, creating inconsistency across locations and making troubleshooting, training, and repeatable deployments more complex.
For a retail environment where downtime can directly affect sales, customer experience, payment processing, and device demonstrations, the business needed a resilient, cost-effective network that could be replicated across stores without adding ongoing licensing costs.
Micro Center adopted UniFi as a standardised networking platform for its retail locations, creating a repeatable deployment model that could be rolled out across existing and new stores.
The UniFi stack includes Dream Machine Pro gateways, 10G cloud gateway infrastructure, LTE backup, PoE switching, and U6 Long-Range access points. Together, these support store WiFi, POS systems, staff operations, device demonstrations, and service department workloads.
Micro Center first refined the approach at its Columbus, Ohio store before using the model for a clean UniFi deployment at its Miami location, with devices pre-staged and configured ahead of installation.
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Consistent store deployments: A standardised UniFi blueprint makes it easier to replicate network design across locations.
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Lower operating costs: UniFi’s license-free model helps reduce ongoing network ownership costs.
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Improved reliability: LTE backup supports continuity for key retail systems if internet connectivity is disrupted.
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Simpler management: UniFi Site Manager gives the team centralised visibility, faster device lookup, and easier VLAN changes across store environments.
“We wanted a standardised, repeatable setup. Replicating the same hardware and design across locations makes troubleshooting easier, performance more predictable, and staff training simpler.”
– Systems and Infrastructure Manager, Micro Center.
Explore the full case study
Read the full Ubiquiti case study to see how Micro Center standardised its retail network infrastructure with UniFi.
