Welcome to the The Ericsson Edge – your connection to the latest innovations and opportunities.
This month’s highlights include the announcement of the NetCloud SG4000, further updates on the Cradlepoint R2400 and RC1250 captive modem, and upcoming changes to Ericsson Wireless University.
February highlights
Introducing the new NetCloud SG4000 Service Gateway
Simplify your customer-hosted NetCloud deployments with a plug-and-play, pre-configured server appliance.
The SG4000 delivers the full capabilities of the software NetCloud Service Gateway in a low-touch, on-premises form factor. Ideal for public sector and other organisations that require data to remain off public clouds or operate with limited IT resources.
Find out more on the Ericsson NetCloud SASE datasheet here. More information and pricing to follow soon.
What sets the R2400 and RC1250 apart?
Last month, Ericsson introduced the Cradlepoint R2400 ruggedised mobile router and RC1250 ruggedised captive modem, built to deliver resilient connectivity for vehicles and mobile field teams operating in demanding environments.
Key improvements over previous generations include:
- Faster security processing – Up to 2× more throughput to support NetCloud SASE zero-trust security and SD-WAN services.
- Future-proof modularity – Unique extensible design allows 5G modem upgrades without replacing the router as carrier technology evolves.
- AI-assisted management – NetCloud provides centralised visibility as well as the industry’s first agentic AI virtual expert optimised for enterprise 5G networking to help improve the productivity of lean IT teams. It also features AIOps insights to detect issues early, before they impact service.
The solution is targeted for general availability in Q2. For more information, partners can:
- Watch Ericsson’s new solution video
- Register for the partner webinar – “Innovation in action” – held on 28 April
- Check out the datasheets: R2400 | RC1250
Partner programme updates
Enterprise Wireless University migration update
Enterprise Wireless University is moving to a new platform soon, designed to deliver a more intuitive learning experience. To support the transition, timelines have been extended to give partners additional time to complete courses and certifications.
Key dates:
- April 1 – Deadline to complete any in-progress learning and download your transcript
- April 2-15 – Platform freeze for Ericsson testing and migration preparation
- April 16 – New platform launches for all partners
Reminder: Experience Hub partner reward ends 31 March
Partners still have time to take advantage of the Experience Hub reward programme. The Experience Hub demonstration platform helps you enhance customer conversations, build Enterprise Wireless expertise, and accelerate new opportunities.
Complete the required activities before 31 March to receive an Anker 20,000 mAh power bank and a sweet treat.
Plus, take advantage of the next-gen Experience Hub portal which is now open for beta testing. To join, email experience.hub.support@ericsson.com with the subject: “Portal Beta”.
Firmware and software updates
NetCloud Manager updates:
GeoView Coverage Map enhancements with new Service Type and Carrier layers for improved visibility of cellular health across deployments, and expanded Custom Roles permissions enabling more granular control over device configuration, group configuration, and firmware updates.
AI-based NetCloud Assistant (ANA) update:
The ANA Tech Docs revamp is now live, delivering a significant improvement over the previous experience, with enhancements across look, feel, and functionality.
Discover our Ericsson Enterprise Wireless solutions
Westbase.io is the leading Ericsson Enterprise Wireless Solutions distributor in the UK and EU. Contact your account manager on +44 (0) 1291 437 567, +31 (0) 35 799 2290 or hello@westbase.io.
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